What We Collect and Why We Need It
When you open an account with us, we collect the details you provide directly — your name, contact number, email address, and the payment method you choose to deposit with. If you fund your account through Touch 'n Go eWallet, Boost, or GrabPay, we record the
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transaction reference and amount, but we never store your full wallet credentials or PIN. For DuitNow or FPX transfers, we retain the bank reference number for reconciliation purposes only. We also collect device and session data automatically — the type of device you use, your browser
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type, and the pages you visit within our platform. This helps us keep the account experience consistent whether you access from Kuching or anywhere else in Malaysia where local law permits use of the platform. Data is processed to fulfil your account, process deposits and withdrawals,
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respond to support requests, and meet any applicable legal obligations. We do not sell your personal data to marketing companies. Retention periods vary by data type — account records are kept for as long as your account remains active and for a period thereafter as required
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by applicable law. You may request deletion or correction at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.