Account Verification at play666
Verification keeps your account and balance secure against unauthorised access. We ask for it once — typically when a withdrawal is first requested — and it does not repeat for standard transactions after that. The documents we accept are a Malaysian MyKad (front and back) and, where your payment method requires it, a screenshot of your registered wallet or bank account showing
your name. Upload these through the account settings panel on mobile or desktop. Our team reviews submissions and confirms approval through the same channel you used to contact us, whether that's live chat or email.
- Prepare your MyKad — A clear photo of the front and back of your Malaysian MyKad is the primary document. Make sure all four corners are visible and the text is readable.
- Add a payment screenshot if needed — If your wallet or bank account name needs to match the account, take a screenshot from your Touch 'n Go eWallet, Boost or GrabPay app showing your registered name.
- Upload through account settings — Go to Account Settings, open the Verification section, and attach the files. The panel accepts JPG and PDF formats from both mobile camera and desktop upload.
- Receive confirmation — Our team reviews the submission and sends approval confirmation. Once confirmed, your withdrawal proceeds and future cashouts skip the document step.